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Return Policy

Last updated January 29, 2021

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 

RETURNS
All returns must be postmarked within sixty (60) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 

RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Rowan Apparel
Attn: Returns
 
8816 Democracy Rd NE
Albuquerque, NM 87109  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 

EXCEPTIONS  
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 

QUESTIONS?
If you have any questions concerning our return policy, please contact us at:
505-344-9939
info@stitchnm.com 
This return policy was created using Termly’s Return and Refund Policy Generator.